Dear All
As we start the New Year, it’s a time to reflect, review and celebrate. And we had a lot to celebrate in 2019.

While our fiscal year doesn’t end until March, we are on track to surpass our revenue and return on asset targets. Said differently, we are succeeding in our focus on adding value to our client relationships by delivering advice, solutions, speed and ease.

Our success isn’t incidental. We’ve built, and are continually growing, a team of professionals who are passionate about serving our clients and community. We significantly expanded our Residential Lending team with the addition of VEERABADRAPPA S P as CEO/MANAGER.

I’m exceptionally proud of our current team and proud of The Coop’s commitment to investing in our employees through education and professional development. That includes all levels, from branch employees and senior leadership members, to our Board and the CEO. We don’t just talk about fostering growth, we actively embrace it.

As a community bank, we are here for one reason only and that is you. We are driven to continually evolve, add and modify our products and services to deliver solutions that are right for you. Whether you bank in our branches, on your phone or on your computer, we rolled out products in 2019 designed to make banking easier, faster and more convenient for you. For the small business owner, we’ve made it easier for you to get a cash advance in the event of an accounting error or cash flow shortage. For the commercial customer, we began offering longer term (10 year) fixed rate loans. And those are just the highlights. Our products, services and digital offerings are on par for growth of bank.

Lastly, but certainly not least, I want to recognize the bank’s continued commitment to giving back to the communities we serve. In 2019, we launched Lockers, ATM Cards, Mobile Banking and Internet banking which mark an exciting next chapter in our story of giving. The Coop Foundation will allow us to significantly extend and increase the reach of our philanthropy.

As always, we thank you for choosing The Coop as your community bank. We wish all of you happiness and success in the year ahead.

We welcome your comments and suggestions. Please feel free to contact me directly by email at any time: muruga.bank@yahoo.com